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Liforme

Want to check your order status, or make a change? Use our handy order management page to get the help you need, and to answers to any questions you may have about your new Liforme Mat.

Manage My Order

Do you ship to my country? How much will it cost?

When will my order be dispatched?

My shipping country is not listed as a shipping destination; can you still ship a mat to my address?

Do you offer UK next working day delivery?

Do you offer US next working day delivery?

Do you offer next working day delivery worldwide?

Will I be charged any duties or taxes?

SHIPPING

How do I clean my mat?

Can I use cleaning sprays on my mat, or any essential oils, body lotions or moisturisers?

Can I leave my Liforme mat outside in the sun?

Do Liforme mats have a strong smell of rubber?

How should I store my mat? Which way should I roll it up?

Can my pet use my mat?

CARING FOR MY MAT

How can I pay for my order?

What is Klarna?

Can I pay in my local currency?

What if there is a problem with my order?

I've changed my mind, and want to adjust/cancel my order

Can I buy items tax-free if I live outside the UK?

ORDERS & PAYMENT

What are the dimensions and weights of the Liforme Mats?

I am taller/smaller than the average Yogi - can I still use the AlignForMe system?

What is the difference between the Liforme mats?

Can I use my Liforme mat as a topper?

Is the Liforme mat suitable for hot yoga, or humid climates?

What's the lifespan of my Liforme mat? Is there any warranty or lifetime guarantee?

What materials are the Liforme mats made from?

I have a latex allergy - do the Liforme mats contain latex?

PRODUCT INFORMATION

How do I find out about new Liforme products and upcoming promotions?

How do I use my promotion code?

Can I use two promotion codes at once?

Can I apply a promotional code to a past purchase?

How can i buy an e-gift card?

Is there an expiry date on my e-gift card?

Can I have a refund on my e-gift card?

How do I redeem my e-gift card when making a purchase?

Do you offer a Key Worker or Student discount?

PROMOTIONS & GIFT CARDS

Is there a warranty on Liforme Mats?

Can I return my order?

RETURNS

How does Refer A Friend work?

How do I join the Liforme Rewards Programme?

How long do rewards last for?

REWARDS PROGRAMME

Frequently Asked Questions about Shipping

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