ORDERS & PAYMENT

How can I pay for my order?

You can pay for your order using any of the payment methods below. We take your security very seriously, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer.

What is Klarna?

Klarna is a payment service provider that helps you buy the things you want or need. We recognise that our mats come (for very good reasons) at a certain price, so we’re really pleased to offer this solution. Please note, Klarna is only currently ava

Can I pay in my local currency?

Prices for customers based in the UK and Rest of World are in £GBP, whilst prices for customers based in Europe are in €EUR, prices for customers based in North America are in $USD and prices for customers based in Canada are in $CAD. We are not curr

What if there is a problem with my order?

If there is a problem with your Liforme order, we would be more than happy to help you. Please get in touch with our friendly UK-based Customer Experience Team, and we'll get back to you as quickly as we can.

I've changed my mind, and want to adjust/cancel my order

If you'd like to make any changes to your order, please contact our UK-based customer service team here. We’d be happy to make any changes prior to shipping. Once your order has shipped, we’re not able to make any further changes, but would be happy

Can I buy items tax-free if I live outside the UK?

Our mats have a unified price for each product in each region, which is inclusive of sales taxes (if applicable). This means that your price will not change even if your local VAT or sales tax rate is different from the UK rate. If you are a VAT regi